Your Privacy Is Our Responsibility

1 Introduction & Scope

nn77 ("we", "our", "platform") operates an online entertainment and sports betting service for users in Bangladesh. This Privacy Policy ("Policy") describes how we process your personal information when you use nn77's website, mobile app, or any other service.

This Policy applies to all nn77 products and services. By using our services, you consent to the data processing practices described in this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us.

2 Information We Collect

We collect various types of information from you — some you provide voluntarily and some is collected automatically.

2.1 Information You Provide Directly

• Full name, date of birth, and gender
• Mobile number and email address
• National ID or passport number (for identity verification)
• Financial transaction details: bKash, Nagad, or Rocket account numbers
• Messages and complaints sent to customer support

2.2 Automatically Collected Information

• IP address and device identifiers
• Browser type, operating system, and screen resolution
• Service usage logs: session time, pages visited, and activity
• Information collected through cookies and similar tracking technologies
• Gaming activity and betting history

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may receive certain information about you from trusted third-party services. In such cases, the relevant third party's privacy policy will also apply.

3 Purposes of Using Your Information

nn77 uses your personal information for the following legitimate purposes:

• Account Management: For registering, verifying, and maintaining your account.
• Service Delivery: For processing betting, gaming, and financial transactions.
• Customer Support: For resolving your queries via live chat or email.
• Security & Fraud Prevention: For detecting and preventing suspicious activity.
• Legal Compliance: For meeting applicable laws and regulations.
• Service Improvement: For analyzing and enhancing the user experience.
• Communications: For sending important updates, policy changes, or bonus-related information.
• Responsible Gaming: For identifying problematic gambling behavior and managing self-exclusion requests.

4 Data Sharing & Third Parties

We do not sell your personal information. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Information may be shared with trusted partners providing payment processing (bKash, Nagad, Rocket), identity verification, data storage, and technical services — only to the extent necessary to deliver those services. These partners are contractually bound to protect the confidentiality of your information.

4.2 Legal Requirements

Required information may be disclosed in response to a court order, legal obligation, or a lawful request from a competent authority.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. In such cases, we will notify you in advance and take the necessary steps to protect your rights.

5 Cookies & Tracking Technologies

The nn77 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of our services.

5.1 Types of Cookies

• Essential Cookies: Required for maintaining login sessions and running core functions.
• Functional Cookies: For remembering your preferences and settings.
• Analytics Cookies: For understanding how the service is used.

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. However, disabling certain cookies may limit some features of the service.

6 Data Retention & Security

6.1 Retention Period

We retain your personal information only for as long as: (a) your account remains active; (b) it is needed to provide the service; or (c) it is required to meet legal obligations. Even after an account is closed, some information may be kept for a limited period due to legal obligations.

6.2 Security Measures

nn77 applies industry-standard security measures to protect your information:

• SSL/TLS Encryption: Strong encryption is used for all data transfers.
• Secure Data Storage: Information is stored on secured servers.
• Access Controls: Only authorized personnel can access the information they need.
• Regular Security Reviews: The security of our systems is regularly assessed.
• Two-Step Verification: Provides an additional layer of protection for your account.

However, no transmission of information over the internet can be guaranteed to be completely secure. We do our best, and in the event of any security breach, we are committed to taking prompt action.

7 Your Rights

As an nn77 user, you have the following rights regarding your personal information:

7.1 Right of Access

You have the right to know in detail what information we hold about you. Upon a written request, we will provide you with a copy of your information.

7.2 Right to Correction

You can contact us to correct any inaccurate or incomplete information held in your account.

7.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.

7.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

7.5 Right to Opt Out of Marketing Communications

You may request to opt out of our marketing communications at any time. Essential communications related to account management will continue.

8 Protection of Minors

nn77's services are intended only for those aged 21 and above. We do not knowingly collect personal information from minors. Age is verified at the time of account registration.

If you believe a minor has created an account on nn77, please notify our support team immediately. We will take the necessary steps as soon as we receive such information.

9 International Data Transfers

Your information is primarily stored and processed in Bangladesh. However, some service providers may have servers in other countries. In such cases, we ensure that your information remains protected in accordance with the standards of this Privacy Policy and that appropriate contractual safeguards are in place.

10 Policy Changes & Updates

nn77 reserves the right to update this Privacy Policy as needed. For significant changes, we will:

• publish a notice on the website;
• inform you via your registered email or mobile number;
• give you an opportunity to review the changes before the new policy takes effect.

Continuing to use the service after a change will be taken as your acceptance of the updated policy. We therefore recommend visiting this page regularly.

11 Responsible Gaming & Data Protection

nn77 is committed to responsible gaming. To this end, we may use collected information to monitor users' gaming behavior. The sole purpose of using this information is to ensure your wellbeing — not for any marketing purpose.

When a self-exclusion or deposit limit request is made, that information is stored securely and applied accordingly. For more details, please visit our Responsible Gaming page.

12 Third-Party Links & Services

The nn77 platform may occasionally reference third-party services. We are not responsible for the privacy practices of those external services. We recommend reviewing their own privacy policies before using any third-party services.